Are hospital readmissions penalties actually improving health outcomes?

Posted by Brent Walker, PatientBond on Jan 17, 2018 1:44:27 PM

A decade ago, a study of hospitalizations of Medicare beneficiaries uncovered average readmission rates ranging from 18.4 percent to 27.5 percent, depending on condition. Enter the Medicare Hospital Readmission Reduction Program (HRRP), which penalizes hospitals with relatively high rates of Medicare readmissions.  

Established in the Affordable Care Act (ACA), it provides a financial incentive—or penalty, depending on your perspective—for hospitals to lower readmission rates. In the ensuing years, many have debated the efficacy of the program and the financial burden, in particular, that it poses for safety-net hospitals that treat vulnerable populations.

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Tags: Psychographic Segmentation, Patient Engagement, Congestive Heart Failure, Hospital Readmissions, Digital Patient Engagement, hospital readmission penalties

Agile Urgent Care Centers are Perfectly Suited to Focus on the Entire Patient Experience

Posted by Marketing on Jan 5, 2018 3:54:21 PM

A recent story in the Harvard Business Review detailed the trials and errors that some large healthcare providers are having while trying to wrap their arms around the patient’s journey. The article states that, “many leading hospitals are starting to focus more on understanding the patient experience to solve problems, as well as to improve the overall patient experience and to lower costs. Yet it’s not always easy to get key stakeholders to consider nonclinical aspects of this type of work.”

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Tags: Patient Engagement, Patient Relationships, Patient Experience, Digital Patient Engagement

Hospital Readmission News Headlines You Might Have Missed in 2017

Posted by Brent Walker, PatientBond on Dec 27, 2017 9:23:00 AM


Since the rollout of the Hospital Readmission Reduction Program and its value-based penalties, which have affected thousands of hospitals, readmissions have become an important topic to hospitals around the country.

Since hospitals can now be penalized by up to 3 percent of their Medicare reimbursement for high 30-day readmission rates for conditions like heart failure, chronic obstructive pulmonary disease and pneumonia, hospitals continue to look for ways to reduce readmissions and penalties.

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Tags: Psychographic Segmentation, Hospital Readmissions, Hospital Readmission News

Hospital Readmission Statistics You Need to Know

Posted by Brent Walker, PatientBond on Dec 20, 2017 9:12:00 AM


In an effort to help patients avoid unnecessary and avoidable hospital readmission after an illness, a program known as the Hospital Readmission Reduction Program, or HRRP for short, was created.

This program, which was established in 2012 as part of the Affordable Care Act, penalizes hospitals financially if readmission rates for certain illnesses are higher than expected. If you want to help your hospital avoid financial penalties for readmission, it’s important that you learn several important hospital readmission statistics.

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Tags: Psychographic Segmentation, Patient Engagement, Hospital Readmissions, Digital Patient Engagement, Hospital Readmission Statistics

How Nurses Can Help Reduce Hospital Readmissions

Posted by Brent Walker, PatientBond on Dec 13, 2017 9:00:00 AM


Think of nurses as the first line of defense against hospital readmission. With the proper knowledge, skills and tools, these valuable members of your healthcare staff can dramatically reduce hospital readmission rates, but only if they have access to everything they need. Unfortunately, that doesn't always happen.

Unfamiliarity with nurses’ role in  the reduction of hospital readmissions can result in process inefficiencies and a lack of tools needed to  reduce readmission rates. Taking the time to learn the role nurses play in preventing readmissions can help hospital administrators make sure their organizations are  equipped with the right tools and resources.

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Tags: Psychographic Segmentation, Patient Engagement, Hospital Readmissions, Digital Patient Engagement

How to Prevent Hospital Readmissions for Congestive Heart Failure

Posted by Brent Walker, PatientBond on Dec 7, 2017 10:33:00 AM


Heart failure continues to be a very serious and expensive problem within the United States. In fact, data show that heart failure is responsible for 43 percent of Medicare spending, and the Center for Disease Control estimates that this condition costs the nation around $30.7 billion each year.

One of the reasons congestive heart failure is so costly is because many patients are readmitted within just 30 days of discharge for the same problem. Approximately 25 percent of heart failure patients are readmitted within 30 days of discharge, and these numbers suggest that there is room for improvement.

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Tags: Psychographic Segmentation, Patient Engagement, Patient Behavior Change, Congestive Heart Failure, CHF Readmissions, Hospital Readmissions, Digital Patient Engagement

Why Health Isn’t the Only Factor That Causes Hospital Readmissions

Posted by Brent Walker, PatientBond on Nov 30, 2017 2:30:00 PM


Hospital readmissions happen for many reasons, even though health status might seem like the only one. While many patients are readmitted due to health complications, recurring symptoms or poor follow-up care, there are other factors that you should be aware of so that you can take steps to prevent readmissions. The following are some of other main factors that cause hospital readmissions.

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Tags: Psychographic Segmentation, Hospital Readmissions

4 Strategies to Reduce Hospital Readmissions in Elderly Patients

Posted by Brent Walker, PatientBond on Nov 24, 2017 9:00:00 AM


Once patients are discharged from the hospital, they envision spending their days recuperating and recovering at home until they get better. Unfortunately, for many elderly patients, that doesn't happen.

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Tags: Psychographic Segmentation, Hospital Readmissions, Hospital Readmissions In The Elderly

Is Technology the Answer UCCs Need for a Great Patient Experience?

Posted by Marketing on Nov 20, 2017 1:21:49 PM

Successful healthcare is arguably most effective when patients feel a personal connection with their provider. Yet, the recent 2017 HealthLeaders Media survey examined the many challenges organizations are having with building a culture of patient experience excellence.

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Tags: Patient Engagement, Urgent Care, Patient Experience, Patient Behavior Change

8 Things that Should Be on Your Checklist to Reduce Hospital Readmissions

Posted by Brent Walker, PatientBond on Nov 16, 2017 9:00:00 AM


Readmissions can end up costing your hospital a considerable amount in financial penalties under the Hospital Readmission Reduction Program. Ensuring that you have effective ways to reduce the risk of readmissions can help you avoid these penalties.

Having a hospital readmissions checklist to refer to provides you and your staff with the information needed to help patients receive timely follow-up care and keep primary care physicians aware of these patients’ condition and medical needs.

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Tags: Psychographic Segmentation, Hospital Readmissions, Hospital Readmissions Checklist, Digital Patient Engagement

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