Reducing Missed Patient Appointments in a Multi-Speciality, Multi-Clinic Provider Group

A PatientBond Case Study

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Missed patient appointments represent a significant cost to medical practices. It has been estimated that missed appointments cost the U.S. healthcare system $150 billion annually. Missed appointments also represent inefficient use of medical assets and other patients' time and negatively impact patient care and satisfaction.

So how can missed appointments be reduced? PatientBond, a cloud-based targeted healthcare engagement platform that enables hospitals and health systems to improve care coordination and patient loyalty using a preference-based, personalized communications framework, is a highly effective and money-saving solution.

Download our case study to learn how one nonprofit healthcare organization implemented PatientBond to:

  • Reduce missed appointments by 22 percent, driving the average missed appointment rate from 18 percent to 14 percent;
  • See an increase of over $70,000 in monthly revenue; and
  • Achieve a nearly 800 percent Return on Investment (ROI) relative to the costs of implementing PatientBond.targeted healthcare engagement platform that enables hospitals and health systems to improve care coordination and patient loyalty using a preference-based, personalized communications framework is a highly effective and money-saving solution.

Download Case Study