NEW YORK, August 14, 2019 – Inc. magazine revealed that PatientBond is #266 on its annual Inc. 5000 list, the most prestigious ranking of the nation’s fastest-growing private companies. PatientBond’s revenue grew an astounding 1648% in the three years between 2015 and 2018, putting it in the top 5% of the Inc. 5000.
Microsoft, Dell, Domino’s Pizza, Pandora, Timberland, LinkedIn, Yelp, Zillow, and many other well-known names gained their first national exposure as honorees on the Inc. 5000 list.
PatientBond achieved these remarkable results behind its proven and highly effective digital patient engagement platform. PatientBond uses a proprietary psychographic segmentation model, developed by healthcare consumer experts from Procter & Gamble, to personalize communications according to patients’ motivations, priorities and channel (email, text message, automated phone call) preferences.
PatientBond helps healthcare organizations succeed in improving health outcomes, growing and maintaining market share and improving patient payment collections. PatientBond offers dozens of use cases for healthcare consumer engagement, including health and wellness education, appointment and screening reminders, surveys, acquisition, loyalty and service line marketing and many other applications. Some of PatientBond’s results include:
- Up to 90% reduction in hospital readmissions for Congestive Heart Failure and a form of spine surgery
- 43 percent increase in appointment show rates
- 57 percent increase in completed cancer screenings
- 4X increase in patient payment collections
PatientBond is the only patient engagement technology using a proven psychographic segmentation model to motivate and activate desired patient behaviors. It represents the application of consumer science from world-class companies like P&G to help healthcare organizations succeed in a market that is increasingly driven by consumerism by delivering truly patient-centric engagement.
PatientBond’s clients include hospitals & health systems, physician practices, urgent care centers, payers, pharmaceuticals companies and other healthcare stakeholders. PatientBond is used at more that 600 healthcare provider locations and sends nearly ten million messages per month.
PatientBond recently surveyed its clients to determine its Net Promoter Score (NPS) and achieved a score of 73, with 82% of clients being promoters. For perspective, the average NPS for IT services is only 33 (Forbes 2018). This underscores the excellent level of service PatientBond offers its clients combined with the outstanding clinical and business results clients achieve through PatientBond.
PatientBond is a HIPAA compliant AWS platform. Cloud-based, API driven and a managed service, there is no software to purchase or training required. PatientBond automates digital workflows with patient response links for a chain of two-way communications tailored to each patient’s psychographic profile. PatientBond can integrate with most Electronic Medical Records, practice management or CRM systems as a “bolt-on” to improve performance, or act as a stand-alone platform.
About the Inc. 5000
The companies on the 2019 Inc. 5000 are listed online at Inc.com, with the top 500 companies featured in the September issue of Inc., available on newsstands August 20. The 2019 Inc. 5000 achieved a three-year average growth of 454 percent, and a median rate of 157 percent. The Inc. 5000’s aggregate revenue was $237.7 billion in 2018, accounting for 1,216,308 jobs over the past three years.
“The companies on this year’s Inc. 5000 have followed so many different paths to success,” says Inc. editor in chief James Ledbetter. “There’s no single course you can follow or investment you can take that will guarantee this kind of spectacular growth. But what they have in common is persistence and seizing opportunities.”
The 2019 Inc. 5000 is ranked according to percentage revenue growth when comparing 2015 and 2018. To qualify, companies must have been founded and generating revenue by March 31, 2015. They had to be U.S.-based, privately held, for profit, and independent—not subsidiaries or divisions of other companies—as of December 31, 2018. (Since then, a number of companies on the list have gone public or been acquired.) The minimum revenue required for 2015 is $100,000; the minimum for 2018 is $2 million.
The annual Inc. 5000 event honoring the companies on the list will be held October 10 to 12, 2019, at the JW Marriott Desert Ridge Resort and Spa in Phoenix, Arizona. As always, speakers include some of the greatest innovators and business leaders of our generation.
Complete results of the Inc. 5000, including company profiles and an interactive database that can be sorted by industry, region, and other criteria, can be found at www.inc.com/inc5000.