Copy the code below and paste it in place of the code in the stylesheet in order to make these changes affect all your pages.

{% color "primary" color="#990051", export_to_template_context=True %} /* change your site's color here */

{% color "secondary" color="#ef4044", export_to_template_context=True %} /* change your site's secondary color here */

{% color "grad1" color="", export_to_template_context=True %} /* change your site's color here */

{% color "grad2" color="", export_to_template_context=True %} /* change your site's secondary color here */

{% set baseFontFamily = "Helvetica Neue" %} /* Add the font family you wish to use. You may need to import it above. */

{% set headerFontFamily = "Helvetica Neue" %} /* This affects only headers on the site. Add the font family you wish to use. You may need to import it above. */

{% set textColor = "#565656" %} /* This sets the universal color of dark text on the site */

{% set boxContainerWidth = "1200px" %} /* 'none' makes your site full width. Match the 'pageCenter' value to make it boxed. */

{% set pageCenter = "1400px" %} /* This sets the width of the website */

{% set headerType = "static" %} /* To make this a fixed header, change the value to "fixed" - otherwise, set it to "static" */

{% set lightGreyColor = "#f7f7f7" %} /* This affects all grey background sections */

{% set baseFontWeight = "300" %} /* More than likely, you will use one of these values (higher = bolder): 300, 400, 700, 900 */

{% set headerFontWeight = "300" %} /* For Headers; More than likely, you will use one of these values (higher = bolder): 300, 400, 700, 900 */

{% set buttonRadius = '2px' %} /* "2px" for square edges, "10px" for rounded edges, "40px" for pill shape; This will change all buttons */

After you have updated your stylesheet, make sure you turn this module off

A PatientBond Case Study

Building Patient Loyalty and Increasing Payment Collections for a Network of Urgent Care Centers

 

The Urgent Care Challenge 

Urgent care centers — walk-in medical clinics that treat minor conditions, address injuries and conduct imaging and blood tests — have seen significant growth in recent years. The approximately 9,300 centers in the U.S., up from 8,000 in 2008, account for 160 million visits annually and generated $16 billion in 2015. The industry is expected to grow 5.8 percent annually through 2018.

To differentiate its network from other urgent care centers and options in the marketplace, Chicago-based Immediate MD Urgent Care Centers wanted to develop a brand that was focused on high quality of care around episodic events to drive repeat visits in the future, and to deliver this care in a premier customer service environment.

Immediate MD implemented the PatientBond platform to create a new appointment follow-up process to replace its phone-based system, which was labor intensive, inefficient and inconsistent. 

Download our case study to learn how Immediate MD used PatientBond to:

  • See 55-60 percent response rates among patients to the follow-up questions, triple the rate the nurses were able to achieve connecting with patients live by phone
  • Save more than $3,000 per month in nurse time alone (factoring out PatientBond costs)
  • Achieve 4.7 on a scale of 5 for the general satisfaction questions and a Net Promoter Score of 80 percent
  • Send out payment reminders to attain significant increases in payment collections. 
BUILDING_PATIENT_LOYALTY_URGENT_CARE_CASE_STUDY

 

Fill out the form to download a copy of the case study today.